CAUSE OF INGROWING HAIRS:
When you shave, the hairs root is left in the follicle. Most will grow out of the follicle without problem, some however curve round into the surrounding skin and becomes ingrown. The hair will irritates the skin and can cause a lumpy reaction. The next time you shave you nick the tops of the lumps, worsening the inflammation and perhaps allowing an infection to occur.
the best way to deal with it is, soak a towel in hot water and put it on the skin for a few minutes to soften the hairs. Then very carefully, using sterilised tweezers pull the end of the hair out of the bump. Don't pull the whole hair out of the skin, just the loose end, resist the temptation to pluck it, if you do the follicle could heal over and the new hair when it grows will have the same ingrowing problem.
to prevent them, the best thing to do is shave in the direction of the hair growth. Exfoliate. Or try using a razor with one blade or an electric shaver.
(i only know this because my husband gets them too...that and I'm a cosmetologist )
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